Privacy Policy
EPREL Label Suite (the “App”) provides merchants who use Shopify to power their stores with tools to display EPREL-related energy labels, product information sheets, and related compliance information on their storefronts (the “Service”).
This Privacy Policy explains how we collect, use, and share information when you install or use the App in connection with your Shopify store.
This Privacy Policy explains how we collect, use, and share information when you install or use the App in connection with your Shopify store.
Information we collect
When you install and use the App, we may receive and process certain information from Shopify and from your store, including:
We do not intentionally collect personal information from your customers except where it is incidentally included in Shopify data necessary to provide the Service, troubleshoot issues, or comply with legal obligations.
- your name
- your email address
- your Shopify store details
- billing-related information made available through Shopify
- product data needed to operate the App
- product and variant metafield data used by the App
- technical and usage information required to provide, maintain, and improve the App
We do not intentionally collect personal information from your customers except where it is incidentally included in Shopify data necessary to provide the Service, troubleshoot issues, or comply with legal obligations.
How we use information
We use the information we collect to:
- provide and operate the App
- display EPREL-related data on your storefront
- support product and variant EPREL assignment features
- maintain app functionality and troubleshoot technical issues
- communicate with you about your account, support requests, or important service-related matters
- improve, optimize, and develop the App
- prevent abuse, misuse, or unauthorized access
- comply with legal obligations and enforce our rights
How we share information
We may share information only as needed to operate the App and provide the Service, including with:
- Shopify, as part of the normal operation of the app within the Shopify platform
- service providers that help us host, maintain, monitor, support, or secure the App
- legal or regulatory authorities where required by law or where necessary to protect our rights
Storefront and EPREL-related data
The App uses product, variant, and metafield data to support functionality and to pass EPREL-related data to customers on the storefront.
This may include displaying or enabling access to:
This may include displaying or enabling access to:
- energy badges
- full energy labels
- product information sheets
- EPREL-related product metadata
Data retention
We keep information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.
If you uninstall the App, we may retain limited information for legitimate business purposes such as billing, legal compliance, fraud prevention, dispute resolution, and recordkeeping, unless deletion is required by law.
If you uninstall the App, we may retain limited information for legitimate business purposes such as billing, legal compliance, fraud prevention, dispute resolution, and recordkeeping, unless deletion is required by law.
Your rights
Depending on your location, you may have rights to access, correct, update, delete, or restrict the use of your personal information.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with similar privacy rights, you may also have the right to object to certain processing or request data portability, where applicable.
To exercise any privacy-related rights, please contact us using the contact details below.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with similar privacy rights, you may also have the right to object to certain processing or request data portability, where applicable.
To exercise any privacy-related rights, please contact us using the contact details below.
International transfers
Your information may be processed in countries other than your own, including countries that may have different data protection laws than your jurisdiction.
Where required, we will take appropriate steps to protect personal information transferred internationally.
Where required, we will take appropriate steps to protect personal information transferred internationally.
Security
We take reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, or alteration.
However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes, or changes to the App.
When we make material changes, we will update the “Last updated” date above.
When we make material changes, we will update the “Last updated” date above.
Contact
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us at:
[email protected]
LESTIAL LTD
Unit 82a James Carter Road, Mildenhall, Bury St. Edmunds, England, IP28 7DE